Email Filtering Service Update

  • Friday, 11th September, 2026
  • 15:57pm

We are making an update to the email spam filtering system on our cPanel hosting servers.

Due to a compatibility conflict between MailScanner and the latest cPanel update, we will be transitioning email filtering back to SpamAssassin, which is the native spam-filtering solution supported by cPanel.

What This Means

  • Email service will remain operational during the transition.
  • Spam filtering will continue to be active.
  • SpamAssassin will handle the detection and filtering of suspected spam messages.
  • No action is required from customers.
  • Existing mailboxes, messages, and email accounts will not be affected.

This change is being made to ensure continued stability, compatibility, and reliable email delivery following recent cPanel updates.

We will continue to monitor the servers and email filtering performance following the transition.

We apologize for any inconvenience and appreciate your understanding as we work to maintain a stable and reliable hosting environment.

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